| HOME WHEN YOU CONSIDER THE COST OF SHIPPING THESE ITEMS TO YOU AND THEN RETURNING THEM DO NOT THINK IN TERMS OF CDS, BOOKS, OR EVEN CLOTHING. THIS IS MORE LIKE FURNITURE . IT IS TIME CONSUMING, THE ITEMS ARE BULKY. AND IT IS COSTLY TO MAKE THE ORIGINAL SHIPMENT. WHEN YOU RETURN THESE TYPE ITEMS IT COSTS US ALL THAT WAS INVESTED IN SHIPPING TO YOU, AND WE PASS THAT COST TO YOU IN WHAT WE WILL REFUND. SHIPPING - This page PRODUCTS -- all our pet beds SNOOZER RETAILERS -- check out those near you who sell our product -- retailers sign up here to be listed. |
For
the most part we
disclose our shipping costs and separate them from the
cost of the product because we believe that is the
fairest way to state the price of the product. On some items we do
offer free shipping. Shipping is a cost of doing business; it is either stated up-front, separately, as we normally do, or it is forgiven when shipping to you if we advertise free shipping. But, if you return, the cost to ship to you is not refunded on returns, except where the product was flawed. Regarding items shipped free: if you return these items at your choice (ie: not our fault, you chose the wrong size, or a color you don't like), your refund is reduced by a 25% restocking fee to cover the restocking fee the manufacturers charge us, and those charges we paid a shipping company to ship to you. We ship outside the 48 US contiguous states to Alaska, Hawaii, Canada, other Countries, but the cost is greater than shipping within the 48 states. We will not ship oversized items outside the 48 States nor to Canada. In the US 48 we ship by UPS Ground and need physical street address on orders. To APOs, FPOs, US Territories, Canada, HI & AK, and other countries we ship by US Mail. No oversized items will be shipped outside the US 48. Go here
for detailed explanation if you are outside the US 48. Questions? Contact Us
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