SHIPPING allow 5  to 12 days for delivery in the US Contiguous 48 States except.....For Rocky Mtn and West 9 to 15 days. Orders Dec 1 - Jan 10, 10 to 16 days all areas except that EDT areas nearest SC may be delivered more quickly.

   Expedited Shipping.  WE CHARGE $5 to do any estimate for expedited shipping.  PLEASE Do not ask for expedited shipping unless you are prepared to pay that charge plus the actual expedited charge. 
       Significant UPS/FEDEX/US POSTAL SERVICE Shipping charges from 2007 - present have seriously increased even normal ground delivery costs and simply sent the cost of expedited shipping out of sight and reason, for the size items we ship.  About 3 customers  who asked for the service in 2007 & to date  were actually willing to pay at the final moment after we researched and told them the actual cost. Please do not ask.  Take our word, you will not like the price: $50 for small items up to $200 for large items to the West Coast.  Go Here .

Where We Ship To, Expected Delivery Times

We do not ship to PO Boxes except in rare cases, mostly outside the US 48 Contiguous States, and for small items like color swatches, odor adios pads.  Please provide a physical street address on your "deliver to" address.  

In general allow 5  to 12 days for delivery in the US Contiguous 48 States... except if in the Rocky Mtn states or west of there, allow 9 to 15 days.  Holiday periods:  Thanksgiving to Jan 10, add 3-4 days. If outside the 48 read below.  

Within the US 48 for certain very large size products there are different shipping rates for different regions.  These are explained to you on the information pages about the product, and again on the order pages themselves.

We generally will ship most Snoozer brand products outside the US 48 contiguous states anywhere served by the US MAIL, but the cost is greater even for smaller items, than shipping within the 48 states.  And there are restrictions on what we ship to those areas.  Go to this page if ordering from an APO, US Territory or Commonwealth, AK, HI  or Canada, or other country.  International customers should also visit: Non-US customers info


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WHEN YOU CONSIDER THE COST OF SHIPPING THESE ITEMS TO YOU AND THEN RETURNING THEM DO NOT THINK IN TERMS OF CDS, BOOKS, OR EVEN CLOTHING.  THIS IS MORE LIKE FURNITURE . 

IT IS TIME CONSUMING, THE ITEMS ARE  BULKY. AND IT IS COSTLY TO MAKE THE ORIGINAL SHIPMENT.

WHEN YOU RETURN THESE TYPE ITEMS IT  COSTS US ALL THAT WAS INVESTED IN SHIPPING TO YOU, AND WE PASS THAT COST TO YOU IN WHAT WE WILL REFUND.

TESTIMONIALS

SHIPPING - This page

PRODUCTS -- all our pet beds

PET LINKS

SNOOZER RETAILERS -- check out those near you who sell our product -- retailers sign up here to be listed.

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For the most part we disclose our shipping costs and separate them from the cost of the product because we believe that is the fairest way to state the price of the product.  On some items we do offer free shipping.  

Shipping is a cost of doing business; it is either stated up-front, separately, as we normally do, or it is forgiven when shipping to you if we advertise free shipping.  But, if you returnthe cost to ship to you is not refunded on returns, except where the product was flawed. 

Regarding items shipped free:   if you return these items at your choice (ie: not our fault, you chose the wrong size, or a color you don't like), your refund is reduced by a  25% restocking  fee to cover the restocking fee the manufacturers charge us, and those charges we paid a shipping company to ship to you. 

We ship outside the 48 US contiguous states  to Alaska, Hawaii, Canada, other Countries,  but the cost is greater than shipping within the 48 states.  We will not ship oversized items outside the 48 States nor to Canada. In the US 48 we ship by UPS Ground and need physical street address on orders. 

To APOs, FPOs, US Territories, Canada, HI & AK, and other countries we ship by US Mail. No oversized items will be shipped outside the US 48.  

Go here for detailed explanation if you are outside the US 48.  

Most items are always in-stock and will ship out within three - four business days.  We generally tell all our customers to allow a minimum of 1 to 1.5 weeks for delivery, even at times, 2 weeks for delivery to CA, OR, WA, ID, NV. We are shipping from the east coast in South Carolina except for non-Snoozer brands which may be from any location in the US.

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