| Yes, we do ship internationally. Most of our products are large, and many are oversized. That means they cost quite a bit to ship even within the US -- usually about $40 more to Europe, Asia, and Australia. We don't ship oversized items outside the US. Oversized is anything that measures more than 29 (w) x 18 (d) x 17 (h). The cost is too high. To order on-line act as any typical customer. When you get to the shopping cart there is a drop box to select shipping area. Select either Canada, or other countries and the cart will add the charge at that point. Returns, if at your choice, and not for reasons of our error or product flaws, are at your cost to ship, and the original charge to ship to you is not refunded. The amount of postage showing for shipping to you does not represent all costs. Additional costs (typically $10- $12 above postage) are insurance, a handling charge from the manufacturers who ships for us, and an additional charge for conversion to USD from your currency by the credit card people. Multiple Item orders: our system does not accurately estimate the shipping cost for multiple item orders. We will email you with that estimated shipping cost which may be $20-$70 more than what is shown in your order. Custom duties are your responsibility at your end. However, from our feedback from customers in Canada, the UK, and Australia this is not a problem. We obey all international requirements for shipping, including accurate valuations for customs.
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Some
Common CONCERNS Of International Customers We value our International Customers and know that sometimes doing business between countries can be difficult. We encourage you to email us with any need for help at snoozer@innova.net Cost to ship?
What does it cost to ship our products from the US to Europe, Asia, Australia? Most of our items are large and expensive to
ship and typically cost $50 -
$65 shipped anywhere outside the US. Even in the US some items cost
$40 and more to ship from coast to coast. Our shopping cart will calculate an estimated charge for shipping to all regions of the world. It is not perfect, but has proved fairly accurate.
Do a "pretend order" and use it to get an estimate. On final orders
charges will be credited if the estimated shipping charged exceeds the
actual charge. NOTE: The amount of postage showing for shipping
WHEN you receive your order does not represent all
costs. See at
left. Multiple
Item orders are almost always underestimated for actual shipping charges by
our shopping cart. We will email you with new estimate.
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We are not cheap, nor expensive either, but we are Quality and Quality is Remembered Long After Price is Forgotten. Our Beds Last 10+ years.
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Because the cost to ship to and from areas outside the US is so high, we encourage you to be absolutely certain of the size and type bed you want before ordering. We rarely get returns from US customers for reasons of flawed product. Almost all returns are due to size issues. Please measure your pet and follow our advice at What Size To Get? Return to our Home page for information and links to all our products. Covers Only --Extra /Replacement Dog Bed Pillow Covers here.
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